Customers at Work

25.07.2013

Englisch

9781349451111

Palgrave Macmillan UK

Nein

257

1

Taschenbuch

New Perspectives on Interactive Service Work

Tabea Beyreuther, Chemnitz University of Technology, Germany Bernd Bienzeisler, Fraunhofer Institute for Industrial Engineering, Germany Thomas Birken, ISF München, Germany Fritz Böhle, University of Augsburg, Germany Christian Eismann, Chemnitz University of Technology, Germany Heidemarie Hanekop, University of Göttingen, Germany Anna Hoffmann, Chemnitz University of Technology, Germany Sabine Hornung, Chemnitz University of Technology, Germany Heike Jacobsen, Brandenburg University of Technology, Germany Nick Kratzer, ISF München, Germany Wolfgang Menz, ISF München, Germany Kerstin Rieder, Aalen University, Germany G. Günter Voß, Chemnitz University of Technology, Germany Stephan Voswinkel, Johann Wolfgang Goethe-Universitaetthe, Germany Margit Weihrich, Augsburg University, Germany Volker Wittke University of Göttingen, Germany

fashion, Institution, interaction, management, service, transformation, Web 2.0

KJK - Internationale Wirtschaft, Internationales Management KJC - Strategisches Management JHBL - Soziologie: Arbeit und Beruf KJS - Marketing und Vertrieb KJP - Businesskommunikation und -präsentation KNS - Dienstleistungsgewerbe, Gastgewerbe

216 mm

14 cm