Acknowledgments 15
Preface 17
1 Introduction 21
1.1 The Importance of Warehouse Operations 21
1.2 Understanding Warehouse Management in SAP ERP 24
1.3 Understanding the Physical Warehouse 35
1.4 Defining the Warehouse Layout 37
1.5 How This Book Is Organized 40
1.6 Summary 40
2 Effective Inbound Execution 41
2.1 Inbound Delivery Process 41
2.2 Packing Items for Inbound Deliveries 57
2.3 Inbound Delivery Monitor 63
2.4 Business Examples -- Efficient Inbound Deliveries 66
2.5 Summary 69
3 Enhancing Your Managed Putaway and Quality Inspection Processes 71
3.1 Managing the Putaway Process 71
3.2 Quality Inspection in the Warehouse 87
3.3 Business Example -- Effective Putaway Strategies 93
3.4 Summary 95
4 Improving Internal Warehouse Operations 97
4.1 Materials Movement Concepts 98
4.2 Goods Movements in the Warehouse 107
4.3 Posting Changes in the Warehouse 117
4.4 Business Examples -- Efficient Internal Movements 120
4.5 Summary 123
5 Effective Picking Operations and Storage Unit Management 125
5.1 Defining Picking Operations 126
5.2 Business Example -- Effective Picking Strategies 137
5.3 Using Storage Unit Management 140
5.4 Business Examples -- Benefits of Storage Unit Management 146
5.5 Summary 147
6 Efficient Shipment Completion 149
6.1 Defining Your Shipment Completion Process 149
6.2 Adding Value to Shipment Completion 160
6.3 Auditing, Reporting, and Clean-Up Activities 168
6.4 Business Example -- Efficient Shipment Procedures 172
6.5 Summary 175
7 Maximizing Returns Processing 177
7.1 Introduction to Returns Processing 177
7.2 Successful Returns Processing 180
7.3 Business Example -- Benefits of Returns Processing 191
7.4 Summary 194
8 Efficient Physical Inventory 195
8.1 Cycle Counting 195
8.2 Continuous Inventory 205
8.3 Business Example -- Benefits of Physical Inventory 209
8.4 Summary 211
9 Successful Cross-Docking 213
9.1 Defining the Cross-Docking Process 214
9.2 Cross-Docking Movements 220
9.3 Business Example -- Effective Cross-Docking 227
9.4 Summary 230
10 Working with Hazardous Materials 231
10.1 Introduction to Hazardous Materials 232
10.2 Hazardous Materials in the Warehouse 235
10.3 Business Example -- Successful Handling of Hazardous Materials 244
10.4 Summary 246
11 Using Radio Frequency Identification Effectively 247
11.1 Introduction to RF and RFID 247
11.2 How You Can Use RF in Your Warehouse 251
11.3 How You Can Use RFID in Your Warehouse 254
11.4 Business Example -- Successful RFID Processes 257
11.5 Summary 259
12 Effective Use of Warehouse Data and Reporting 261
12.1 Warehouse Activity Monitor 261
12.2 Key Warehouse Reports 270
12.3 Business Examples -- Using Warehouse Reports Effectively 276
12.4 Summary 277
13 Conclusion 279
13.1 Lessons Learned from This Book 279
13.2 Applying What You've Learned 282
A Glossary of Terms 285
B Bibliography 291
C The Author 293
Index 295
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