The Practical Handbook of Computerization for Distribution Managers

30.11.1990

Englisch

9780874080407

Springer US

Nein

Colin Barrett

317

Gebundene Ausgabe

transport, organization, information, organizations, traffic, business, programming, science and technology, development, rating, time management, security, distribution, planning, learning

KJMV - Management spezifischer Bereiche KNTX - Informationstechnologiebranche UBJ - Ethische und soziale Fragen der IT

1: The Computer and the Transportation/Distribution Manager.- 1. The Computer as a Management Tool.- What Computers Do Well.- 2. Computers as Information Providers.- The Value of the Tool.- Assembling Decisional “Parts”.- Information and Transportation.- 3. The Computer and Time Management.- “On the Road”.- In the Office.- “Undoable” Work.- The Computer as a Time Manager.- 4. Distribution Modeling Techniques.- 5. Transportation Cost-Finding and the Computer.- ICC Standards.- Complexity of ICC Form Costing.- Limitations of Costing Software.- 6. Computerization of Transportation Rates—A Viewpoint.- The Tool Shapes the Handiwork.- ZIP Rates & Co.- The Drawbacks.- Consequences, and Alternatives.- And Another Viewpoint.- 2: The Computer and the Transportation User.- 7. The Manager and the Technician.- Technicians and Managers.- How the Computer Fits In.- The Technician’s Tool.- The Manager’s Need.- 8. Demands on the Computer User.- Disillusionment at Home.- ... and Sometimes in the Office.- Whither the “Revolution”?.- The Need for Skill.- Learning How It Works.- Of Power and Complexity.- The Meaning of “User-Friendliness”.- The Point of Diminishing Returns.- The Consequences of Complexity.- 9. You Don’t Have to Be a Programmer.- The Mystique of Expertise.- Computerization Without Fear.- A Better Way.- 10. Be Your Own Computer Expert.- Expertise v. Results.- Who’s the “Expert”?.- Some Simple Criteria.- The Tale of the Artist’s Pig.- 11. Keyboardphobia.- The Roots of Keyboardphobia.- The Dictates of Technology.- The Limitations of Keyboard Alternatives.- Some Keyboarding Aids.- The Dvorak Keyboard.- 3: The Computer in the Organizational Structure.- 12. Justifying Computerization to Higher Management.- Why Computerize?.- Approaches to Cost-Justification.- Obstacles to Cost-Justification.- 13. “Selling” Computerization to Higher Management.- Problems With a Demonstration.- Doing It Right.- 14. MIS-Management and Mis-Management.- A Tower of Babel.- Microcomputers and Colinos.- The Limits of MIS.- Eliminating the Middleman.- 4: The Start-Up Process.- 15. The Problems of Starting Up.- The Computer Arrives.- Mastering Your System.- Data Input.- Some Ideas for Easing the Transition.- A Personal Lesson.- A Semantic Misunderstanding.- 5: Computer Security.- 16. The Failings of Security.- The Fallacy of Passwording.- A History of Break-Ins.- Improving Security.- 17. Computers and Foreign Travel.- 6: Computer Software in General.- 18. A Guide to Programming “Languages”.- 19. Word Processing.- Neatness Counts.- A Key Office Tool.- What Word Processor?.- Important Features.- A Curious Addendum.- 20. Spreadsheets.- 21. Data-Base Managers.- 22. Free Software—How to Get It and Use It.- 7: Specialized-Applications Software.- 23. Some Rules for Buying Software.- 24. Shopping for Software—A Personal Approach.- 25. The Meaning of “User-Friendliness”.- A “Do-able” Job.- Screen Displays.- Inputs and Errors.- Other Features.- How Feasible?.- 26. User Manuals and Their Problems.- 27. Aftermarket Support for Software.- 28. Things to Watch Out for With Software.- Operating Speed (or Lack Thereof).- Displays.- Coded Input/Output.- User Manuals.- Confusing Commands.- “Vaporware”.- 8: Software Copying.- 29. About Piracy.- What’s Legal.- ... and What’s Not.- An Easy Crime.- 30. The Importance of Backups.- A Personal Story.- The Lost Chapter.- “UNERASE” & Co.- Learning From Experience.- Care About Backups.- 9: Some Lessons From Experience.- 31. Using a RAM Disk.- Why a RAM Disk?.- Eliminating the Mechanics.- How to Use the RAM Disk.- Getting a RAM Disk.- Some Cautions.- 32. “Bugs”.- 33. Monochrome Screens and Their One Color.- 34. Modems and Telephone Lines.- 35. Planning for System Upgrades.- The Un-Adaptability of Software.- New Hardware Developments.- Minimizing the Burden of Upgrading.- Appendix A: How Computers Work (and Other Details).- Appendix B: “Ports” and “Peripherals”.- Appendix C: A Primer on Binary Math.- Appendix D: Hex Codes—An Explanation.- Appendix E: All About ASCII.- Appendix F: Open and Closed.- Appendix G: Computers and Numbers and Errors.- Appendix H: EDI.

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