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Beschreibung
Operations Management is a modern success story that plays an essential role in any organization. Andrew Greasley provides a clear and accessible introduction to this important area of study, focusing on all key areas of operations in both manufacturing and service industries. Features to aid student learning include: * Case study boxes providing international, real-life details of operations concepts, with a focus on service industry examples. * Worked examples offering step-by-step guides to solving quantitative problems. * End-of-chapter exercises covering topics for discussion and exercises to help develop practical skills and critical thinking. * Further reading and annotated web-links to assist students in locating additional study materials. "Written in a clear style, this book is down-to-earth in its approach. The examples and case studies are current and engage students; learning. It is clear that Andrew Greasley has reflected on improving students; learning. his book will stand head and shoulders above other OM books." --Spencer Onuh, University of Portsmouth "The attention given to the service industry is a strong selling point." --Lars Sørensen, Copenhagen Business School "A comprehensive text that covers all the topics normally covered in the operations management curriculum through a practical, student-friendly approach." --Professor David Bennett, Aston Business School Lecturers who adopt this text can access supporting resources on the companion website at www.wiley.com/go/operations, including PowerPoint slides for each chapter and suggested solutions for all case studies and end-of-chapter exercises. Students are provided with multiple-choice quizzes, web-links and an online glossary. Operations Management is essential reading for all students studying operations management, whether on undergraduate, postgraduate or continuing professional development courses.
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Technische Daten


Erscheinungsdatum
25.11.2005
Sprache
Englisch
EAN
9780470012093
Herausgeber
John Wiley & Sons
Sonderedition
Nein
Autor
Andrew Greasley
Seitenanzahl
520
Auflage
1
Einbandart
Taschenbuch
Autorenporträt
Andrew Greasley is a lecturer at the Aston Business School, Aston University, Birmingham, UK. He lectures in Operations Management and is a member of the Technology and Operations Management research group at Aston. He is author of Simulation Modelling for Business published by Ashgate Ltd and is co-author of Business Information Systems: Technology, Development and Management for the E-business published by Pearson Education Ltd. His research interest is in the area of simulation modelling. He has over 50 publications, including papers in journals such as the International Journal of Operations and Production Management, Journal of the Operational Research Society, Simulation, Technovation and Business Process Management Journal. He has undertaken a number of teaching and consultancy projects in the area of simulation in the UK, Europe and Africa.
Schlagwörter
Wirtschaft
Inhaltsverzeichnis
Preface; About the Author; Acknowledgements; Part 1: Introduction: Introduction; Operations Strategy; Part 2: Design: Process Types; Layout Design; Facility Design and Location; Process Technology; Product and Service Design; Process Design; Job and Work Design; Part 3: Management: Planning and Control; Capacity Management; Inventory Management; Lean Operations and JIT; Enterprise Resource Planning; Supply Chain Management; Project Management; Quality; Improvement; Glossary; Index.
Höhe
246 mm
Breite
18.9 cm

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