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Managing Conflict
David Liddle (Gebundene Ausgabe, Englisch)
★★★★★
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Optischer Zustand
Beschreibung
Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict at work is a perennial problem for organizations, their people and profits.
The second edition of
Managing Conflict
shows HR professionals how to tackle these problems by not only resolving current issues, but also preventing future instances of conflict. It includes the latest… research and case studies showing how conflict management has been impacted by hybrid working models and digitalization. There are also updates to reflect how resolution is a driver of trust in organizations, enabling people to disagree more constructively in a safe environment.
This book covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. It shows how to design a conflict management strategy, develop a formal resolution process and engage stakeholders and training managers in resolution and mediation skills. Packed with best practice examples from organizations such as Tesco, Burberry and Nationwide Building Society as well as conflict resolution resources and toolkits, this book is essential reading for all HR professionals looking to resolve conflict in the workplace. Dieses Produkt haben wir gerade leider nicht auf Lager.
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Bis zu 50 % günstiger als neu
Der Umwelt zuliebe
Technische Daten
Erscheinungsdatum
03.10.2023
Sprache
Englisch
EAN
9781398609471
Herausgeber
Kogan Page Ltd
Sonderedition
Nein
Autor
David Liddle
Seitenanzahl
320
Auflage
2
Einbandart
Gebundene Ausgabe
Einbandart Details
Leinen
Hersteller: Kogan Page, hello@eucompliancepartner.com, eucomply OÜ
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