VS - Lebenshilfe, Persönlichkeitsentwicklung und praktische Tipps
Inhaltsverzeichnis
Preparing a meeting
Inviting people to a meeting
Making meeting arrangements
Rescheduling, cancelling or confirming a meeting
Making the agenda
Hands-on organisation
Arriving at the meeting
Arriving in reception
Introducing oneself and others
Small talk
Setting up the meeting room
Conducting a meeting
Opening the meeting
Guiding the discussion
Bringing about a decision
Closing the meeting
The meeting itself
Roles at a meeting
Active participation and asking for more information
Expressing agreement and disagreement
Making suggestions and having your say
Enquiring and resolving misunderstandings
Diplomacy and politeness
What to do in case of language problems
Voting
After the meeting
Making the minutes
Following up the meeting
Special types of meetings
Meetings with customers
Negotiations
Briefing and brainstorming
Jours fixes and kick offs
Telephone conferences
Literature
Index
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