Managing Performing Living

27.11.2006

Englisch

9783593382784

Campus

Nein

Fredmund Malik

352

1

Gebundene Ausgabe

Effective Management for a New Era

Management, Organisation, Personalführung, Organization, Leadership, Unternehmensleitung, Unternehmensführung, Managementtheorie, Geschäftsleitung, Dispositiver Faktor, Betriebsführung, Organisieren, Personalbetreuung, Mitarbeiterführung, Management-by-Prinzip, Führung, Führungskraft, Teamführung, Steuerung, Leitung

Contents Preface to the English Edition 11 Foreword and Introduction 15 Part I Professionalism 21 The Ideal Manager - the Wrong Question 23 The Universal Genius 23 The Effective Person 25 No Common Ground 26 Being or Doing27 Interviews Are Useless 30 Professionalism Can Be Learnt 31 Erroneous Theories and Misconceptions 33 Erroneous Theories 33 Misconceptions and Errors 39 Management as a Profession 46 Constitutional Thought 46 Management as a Profession 49 The Most Important Profession in a Modern Society 51 A Mass Profession 53 A Profession without Training 55 Elements of the Management Profession 58 Part II The Principles of Effective Management 63 Introduction65 Focusing on Results72 A Self-Evident Fact?73 Misconceptions 74 And what about Those Who Cannot Accept This?76 Pleasure or Result?78 Contribution to the Whole 84 Position or Contribution?85 Specialist or Generalist? 87 Holistic Thinking88 Contribution and Motivation 89 Contribution instead of Title91 The Consequence of Organization92 Concentration on a Few Things 95 The Key to Results95 Rejection without Reason97 Examples of Application100 Utilizing Strengths 106 Fixation on Weaknesses107 Making Strengths and Tasks Compatible108 Should Weakness Be Ignored?111 No Personality Reform112 Why Focus on Weaknesses? 114 Learning from the Great115 How Are Strengths Recognized? 117 Types of Weaknesses119 The Two Sources of Peak Performance121 Trust123 Robustness of the Management Situation124 How is Trust Created?125 Positive Thinking 138 Opportunities instead of Problems 138 From Motivation to Self-Motivation139 Inborn, Learnt, or Forced? 141 Freedom from Dependence144 Doing Your Best146 Summary: Management Quality 148 Part III Tasks of Effective Management 151 Preliminary Remarks 153 Managing Objectives 156 No Systems Bureaucracy157 Personal Annual Objectives158 The General Direction 158 Basic Rules for Management by Objectives 158 Organizing 171 Warning against "Organizitis"171 There Is no such Thing as "Good" Organization172 The Three Basic Issues of Organizing173 Symptoms of Bad Organization175 Decisionmaking180 Misconceptions and Mistakes180 The Decision-Making Process188 Participation in the Decision-Making Process199 Supervising203 There Must Be Supervision203 Trust as the Foundation 205 How Do We Supervise?206 Measurement and Judgment 213 Developing People217 People instead of Employees218 Individuals instead of Abstractions 218 Additional Aspects226 Synopsis: And what about all the other Tasks231 Part IV Tools of Effective Management 241 Preliminary Remarks 243 Meetings 246 Reduce the Number of Meetings246 Crucial for Success: Preparation and Follow-Up Work247 Chairing a Meeting Is Hard Work and Requires Discipline 249 Types of Meetings249 Meetings Should not Degenerate into Social Occasions 252 Types of Items on the Agenda252 No Item without Action254 Striving for Consensus255 Are Minutes Required?255 Meetings without an Agenda256 The Most Important Factor: Implementation and Ongoing Follow-Up257 Reports259 The Small Step to Effectiveness260 Clarity of Language 263 Bad Practices, Unreasonable Demands, and Foolishness 265 Job Design and Assignment Control 268 Six Mistakes in Job Design268 Assignment Control272 Personal Working Methods 283 Boring perhaps, but Extremely Important283 Fundamental Principles of Effective Working Methods 285 Regular Review and Adaptation 287 The Basic Areas290 The Budget and Budgeting300 One of the Best Instruments of Effective Management, if Properly Applied301 From Data to Information 303 Special Tips306 Clear Documentation312 Performance Appraisal313 No Standard Criteria314 No Standard Profile 316 A Better Method 317 Where Is Standardization, Allied to Caution, Appropriate?318 How Do the Experts Do It? 319 And what about Those Who Do not Want to Be Assessed? 321 Systematic Waste Disposal 323 Largely Unknown, but Important 323 From the Concept to the Method 324 Key to Wide-Ranging Consequences 326 The Path to Personal Effectiveness 328 What if We Cannot Eliminate…?329 A Tip in Conclusion 329 Summary: Touchstone of Professionalism 330 Postscript: From an Art to a Profession 332 Appendix: Synopsis 337 Literature 340 Index 343

228 mm

15.2 cm