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Technische Daten
Erscheinungsdatum
30.03.2009
Sprache
Englisch
EAN
9783540888505
Herausgeber
Springer Berlin
Sonderedition
Nein
Seitenanzahl
593
Auflage
3
Einbandart
Gebundene Ausgabe
Buch Untertitel
Enduring Themes, Global Challenges, and Process Opportunities
Schlagwörter
calculus, Information Technology (IT), learning, Outsourcing, management, Information Systems, business, information system, Offshore, business process, New Economy, development, organizations, organization, Alignment
Thema-Inhalt
KJQ - Wirtschaftsmathematik und -informatik, IT-Management
UF - Unternehmensanwendungen
KJM - Management und Managementtechniken
KJU - Organisationstheorie und -verhalten
Inhaltsverzeichnis
Overview.- Outsourcing in a Global Economy: Traditional Information Technology Outsourcing, Offshore Outsourcing, and Business Process Outsourcing.- Traditional IT Outsourcing.- Promoting Trust and Relationship Commitment through Service Level Agreements in IT Outsourcing Relationship.- Exploring the Role of Initial Trust, Initial Distrust, and Trust through Knowledge Sharing in IT Outsourcing: From a Service Receiver's Perspective.- Building and Integrating Core IT Capabilities in Alignment with the Business: Lessons from the Commonwealth Bank 1997–2007.- Information Technology Workforce Skills: The Software and IT Services Provider Perspective.- Is There an “Information Technology Outsourcing Paradox”?.- A Story of IT Outsourcing from Early Experience to Maturity.- Strategic Dependence on the IT Resource and Outsourcing: A Test of the Strategic Control Model.- The Effects of Outsourcing Announcements on Market Values of Swiss Firms: An Event Study.- Firm Strategic Profile and IT Outsourcing.- In Context Outsourcing: Between Solution Making and Context Making.- Reaching Across Organizational Boundaries for New Ideas: Innovation from IT Outsourcing Vendors.- IT Offshoring.- Offshoring and Outsourcing in the PC Industry: A Historical Perspective.- The State of IS Research on Offshoring.- Transactive Memory and the Transfer of Knowledge between Onsite and Offshore IT Outsourcing Teams.- Global Sourcing in a Developing Country Context: Organizing IS Resources to Develop Local Knowledge.- Pulling Offshore and Staying Onshore: A Framework for Analysis of Offshoring Dynamics.- Turnover Intentions of Indian IS Professionals.- Relocating Routines: The Role of Improvisation in Offshore Implementation of Software Processes.- A US Client's Learning from Outsourcing IT Work Offshore.- The Impact of Cultural Differences in Offshore Outsourcing: Case Study Results from German–Indian Application Development Projects.- Determinants of Service Quality in Offshore Software Development Outsourcing.- Business Process Outsourcing.- The Impact of Process Standardization on Business Process Outsourcing Success.- Offshore Business Process Outsourcing to India: Two Australian SME Case Studies.- From Professional Dominance to Market Mechanisms: Deinstitutionalization in the Organizational Field of Health Care.
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