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SAP Solution Manager
Marc O. Schäfer (Gebundene Ausgabe, Englisch)
★★★★★
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Beschreibung
This unique book helps administrators and IT managers to quickly understand the full functionality of SAP Solution Manager, release 4.0. Readers get a thorough introduction in the areas of Implementation and Operations, especially in the scenarios Project Management, Service Desk, Change Request Management, and the brand new function Diagnostics (root cause analysis). The integration capabilities… with third-party tools from the areas of Help Desk and Modelling, as well as the relation between the functionality and ITIL Application Management are also dealt with in detail. The book is based on the latest information derived from the ramp-up experience of release 4.0, and makes extensive use of invaluable customer success stories.Highlights include:- SAP Solution Manager and ITIL- Support in the Application Management Phases- End-to-End Solution Support- Change Request Management- Solution Monitoring and Reporting- Solution Manager Diagnostics (Root Cause Analysis)- Issue Management and Service Desk- Roadmaps and Implementation Content- Test Support and E-Learning Management- Planning and Delivery of SAP Services- Integration of Third Party Tools
Highlights include:
SAP Solution Manager and ITIL
Support in the Application Management Phases
End-to-End Solution Support
Change Request Management
Solution Monitoring and Reporting
Solution Manager Diagnostics (Root Cause Analysis)
Issue Management and Service Desk
Roadmaps and Implementation Content
Test Support and E-Learning Management
Planning and Delivery of SAP Services
Integration of Third Party Tools Dieses Produkt haben wir gerade leider nicht auf Lager.
Handgeprüfte Gebrauchtware
Bis zu 50 % günstiger als neu
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Technische Daten
Erscheinungsdatum
26.02.2007
Sprache
Englisch
EAN
9781592290918
Herausgeber
Rheinwerk Publishing
Serien- oder Bandtitel
SAP PRESS Englisch
Sonderedition
Nein
Autor
Marc O. Schäfer
Seitenanzahl
490
Auflage
1
Einbandart
Gebundene Ausgabe
Schlagwörter
Change Management, Help Desk, Systemmonitoring, ASAP, SAP-Administration, SolMan
Höhe
240 mm
Breite
16.8 cm
-.-
★★★★★
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