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Beschreibung
The industrialization of service industries is a phenomenon which industries such as banking and finance adopted several years ago. Although IT can be considered an enabler in these efforts, the IT industry itself has not yet taken much advantage of industrialization. As this is slowly changing, ideas like global sourcing and global value chains have entered the mindset of top and middle IT… management. Although sourcing IT services from near or far away countries in order to profit from labor cost differentials is a topic frequently generating a lot of controversy, it can no longer be ignored as one of several options for staying globally competitive. Even though some businesses promise to refrain from offshoring in order to strengthen local economies, they might not be willing to accept the costs of IT services fully provided domestically. Thus, even businesses which are reluctant when it comes to directly offshoring their own IT services might be indirectly profiting from it as they expect their service providers to stay globally competitive – be it by offshoring or by any other means. With this controversy in mind, it is exceptionally important that offshoring endeavors turn out to be as successful as possible or at least as successful as expected. However, businesses indulging in offshoring do not necessarily report convincing outcomes. Particularly in the case of offshoring from non-English speaking countries, language barriers seem to be significantly impeding offshoring success. 53,49 €
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Technische Daten
Erscheinungsdatum
27.10.2009
Sprache
Englisch
EAN
9783834920461
Herausgeber
Betriebswirtschaftlicher Verlag Gabler
Serien- oder Bandtitel
ebs-Forschung, Schriftenreihe der EUROPEAN BUSINESS SCHOOL Schloß Reichartshausen
Sonderedition
Nein
Autor
Markus Westner
Seitenanzahl
295
Auflage
1
Einbandart
Broschiert
Hersteller: Gabler Verlag, Europaplatz 3, Heidelberg, Deutschland, 69115, ProductSafety@springernature.com, Springer Nature Customer Service Center GmbH
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