… ELLEN AUSTER is Professor of Strategic Management and the Founding Director of the Schulich Centre for Teaching Excellence at the Schulich School of Business, York University, Toronto, Canada. Prior to this, she was on the faculty at the Graduate School of Business at Columbia University, and visiting faculty at the Amos Tuck School of Business, Dartmouth College, USA. She has more than twenty years experience as an academic and consultant in the field of strategic organizational change working with executives, managers and students and has published widely for professional and academic audiences.
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